Wildlife Coast Cruises:
Due to possible schedule amendments, we advise to check with our office before planning your itinerary.
Wildlife Coast Cruises reserves the right to cancel at short notice. If you wish to cancel your cruise, a 20% cancellation fee will apply. Cancellations within 48 hours of scheduled departure receive no refund. Some cruises may be cancelled due to weather, insufficient bookings or special events. In the event of this, an alternative cruise will be offered. If this is not possible, then at the discretion of management a refund will be considered.
Jungle Adventures:
Jungle Surfing is an all-weather activity and continues to operate in wet conditions.
No refund for cancellations within 24 hours of tour departure.
10% cancellation fee for all other cancellations, in addition to any cancellation fee charge by booking agent.
Under extreme weather conditions, if operator cancels tour, a full refund is available.
Cape Trib Horse Rides:
48 hours for full rerfund
Photography Tours:
All bookings are 100% Non Refundable – In case of not being able to attend you must contact us by no later than 24 hours before the date of the booked tour for possible transfer to next available tour. You may find a replacement to take over your booking as long as they present the original Tour Voucher with your signed authorization.
Upon accepting these Terms and Conditions, you hereby indemnify Sydney Photography Tours and/or its tutors against responsibility for any accident, loss or injury suffered during the course of activities. Should at any time the supervisor consider that you require medical treatment, you consent to Sydney Photography Tours obtaining the same at your expense.
Kookaburra Showboat Cruises:
Any refund will incur a 20% administration fee; there will be no refund for any cancellation within 21 days of your Cruise Departure date & time.
Cruises are subject to minimum numbers.
Go Ride a Wave:
Cancellation (within) between 48 hours – 7 days prior to lessons will result in a 25% cancellation fee.
Cancellation (within) less than 48 hours prior to program will result in a 100% cancellation fee.
A full refund will be given if lessons are cancelled due to weather/ surf conditions.
Brisbane Cruises:
72 hrs notice is required for general scheduled cruises. Cancellations within this time will not be refunded.
Four and six weeks is required for special events.
Adventure Moreton Island:
If you decide to cancel your tour, refunds will not be permitted Requests for Reschedule; More than 78 hours prior to travel date : $5.50 pp fee. Less than 78hrs prior to travel date : 100% cancellation fee. No Show : 100% cancellation fee.
River City Cruises:
24 Hour Notice
Koala and River Cruise by Mirimar Cruises:
Cancellations made within 24hrs of departure : No Refund.
Rottnest Express:
Zero to 24 hours (including no shows) before travel = 100% cancellation fee
24 hours to 1 week before travel = 25% cancellation fee
More than 1 week before travel = 0% cancellation fee applied by the tour operator.
Melbourne River Cruises:
Sightseeing River Cruises cancelled 72 hours or less prior to departure will not be eligible for a refund.
Cruising Restaurant bookings cancelled with 7 days or less prior to departure will not be eligible for a refund.
Brisbane Whale Watching:
Terms and Conditions:
All cruises are subject to tide, weather conditions and minimum number of passengers and may be changed without notice due to conditions of the day. We reserve the right substitute vessels and or skippers and crew and shall not be liable for death/injury to any persons or loss or damage to property due to person’s negligence. Should a cruise be cancelled due to tide and or weather conditions, a seat on the next available cruise will be offered or a full refund will be given. However should a guest cancel, the following cancellation fees apply: 24hours in advance - no fee; Less than 24 hours or failure to board - no refund given.
Kangaroo Island SeaLink:
Cancellation of a booking, or part thereof will incur the following fees:
· More than 30 days before departure - $50 per person
· Between 7 & 30 days before departure - $50 per person or 50% of total cost whichever is greater
· Less than 7 days before departure - $50 per person or 80% of total cost whichever is greater
· Within 24 hours of departure - 100% of total cost
No refunds will be made for services not availed once travel has commenced. All refund claims must be made in writing.
Amendment Fees: Due to the complexity, staff time & communication costs of the booking process, a charge of $22 (incl GST) may apply to each modification made after the original booking.
Hartleys Crocodile Adventures:
Cancellation Policy
Packages with transfers, meals or personalised wildlife experiences:
Outside of 24 hours - no charge.
12 - 24 hours before arrival - 50% charge.
Less than 12 hours before arrival - 100% cancellation fee applies.
Whitsunday Jetski Tours:
Cancellations made after 6pm the night before tour or 'no show' may incur a 50% charge.
Fantasea Cruising Sydney:
Days before travel date | Cancellation Charges
No show - No refunds
Less than 24 hours - 75% of full fare
2-7 days - 50% of full fare
8-14 days - 25% of full fare
More than 14 days - No cancellation charges
Gray Line Sightseeing Day Tours - Brisbane:
Cancellation fees of 50% may apply when a booking is cancelled with between 72 and 24 hours notice. Cancellation fee of 100% may apply for a tour cancelled within 24 hours of travel or when no notice is given. Cancellation fees imposed on Gray Line by our suppliers will also be passed on.
Tours may be cancelled at Gray Line's discretion in the event of unforeseen circumstances.
Australian Surf Tours:
1. Australian Surf Tours reserves the right to cancel any tour and in this case an alternative tour will be rescheduled or a full refund provided.
2. Any cancellations within seven days of the commencement of the tour will incur 100% cancellation fee.
Sky Dance Airways:
Our Adventure Aircraft and Mother Nature play in the same skies and so naturally your flight is subject to weather and other operational requirements. If your flight is canceled due to these reasons you may rescheduled to a later date subject to availability. Flights are also fully transferable between your friends and family if you can not fly for any reason. You may also transfer or reschedule flights or adventures so long as you give a minimum of 5 days notice. Rescheduling is also subject to availability. Flights canceled with less than 5 days notice may have some costs associated. We greatly appreciate any referrals or reviews you may give us. Please contact us directly if you have had anything other than a great experience with Sky Dance Airways. We would appreciate the opportunity to work with you to give you an exceptional service. Accommodation is not transferable or refundable (as this is not up to us). We are looking forward to seeing you soon and sharing an adventure in Southeast Queensland and Northern New South Wales.
Flights Canceled due to weather or aircraft maintenance can be rescheduled subject to availability
Flights re-bookable and transferable with 5 days notice
Booking fee may be charged if canceled within 5 days
Accommodation is non-refundable or transferable
Please Contact Us directly if you have any questions or to give us any feedback.
Ocean Safari:
Cancellations are accepted up until 5.00pm the night prior to the tour.
Tours To Go:
Please read Tours To Go's conditions of booking and refund policy and privacy policy before proceeding with your payment.
I have read and agree to the terms and conditions put forth by each tour operator and by Tours To Go.
